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Post by belletinker on Aug 17, 2020 10:09:07 GMT
Can anyone help please? I went onto the goodreads site this morning to update my current reads only to be faced with the login page - in the past I've logged in using my facebook profile but today I used my email address and created a password and now I've ended up as a new person on goodreads! How do I get myself back as I was if its possible? Thanks
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Post by adelynechan on Aug 17, 2020 12:13:21 GMT
I ran into this awhile back, because logging in with Facebook was giving so many problems including not being able to access my messages which I found totally bizarre. I fixed it by logging in with my email as username, then went to Edit Profile > Apps and linked my Facebook, then the books I had under the Facebook login appeared under "My Books" when using the email login. I've defaulted to using that now, it seems to give me fewer issues than Facebook login. Slightly unhelpfully I don't actually remember how the linking step went.
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Post by geminii on Aug 18, 2020 17:06:05 GMT
Can anyone help please? I went onto the goodreads site this morning to update my current reads only to be faced with the login page - in the past I've logged in using my facebook profile but today I used my email address and created a password and now I've ended up as a new person on goodreads! How do I get myself back as I was if its possible? Thanks
I wondered why another YOU showed up on GR .. lol Have you signed out & signed back in using your FB info ?? That's where I would start .. even if you have to select 'Forgotten Password' .. Post here what you've tried, Margaret & I'll have a look tomorrow - see if we can get you back .....
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Post by belletinker on Aug 19, 2020 7:15:59 GMT
I've managed it! Thanks for your suggestion geminii I usually use my browser bookmarks to get onto sites so of course kept getting the new account on goodreads. After searching for a log out button which I couldn't find (is there one?) I tried putting goodreads in the address bar and bingo there was the login and facebook login so I found me again! Is there any way of deleteing an acount do you know
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Post by geminii on Aug 19, 2020 8:26:08 GMT
I've managed it! Thanks for your suggestion geminii I usually use my browser bookmarks to get onto sites so of course kept getting the new account on goodreads. After searching for a log out button which I couldn't find (is there one?) I tried putting goodreads in the address bar and bingo there was the login and facebook login so I found me again! Is there any way of deleteing an acount do you know Oh that's excellent news .. Well done you !! With regards to shutting an account down, I think there is - I will have a look later xx
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Post by geminii on Aug 19, 2020 12:33:16 GMT
OK, Margaret .. to close down your unwanted account is really simple .. Log into the Profile you want to delete (the new one) The top right hand corner there are 5 round discs for Messages & Friends etc Click on the right hand one It will bring up your Profile / Setting options (log out is included here ) Go to Account Settings near the bottom Enter the Password you used for this NEW profile On the right hand side of the page it should say DELETE MY ACCOUNT in red Click on that & follow whatever it asks (obviously I've not gone any further as I want to keep my account .. lol) Good Luck !!
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Post by belletinker on Aug 19, 2020 15:00:25 GMT
Thanks for your help Suzanne geminii I tried to get to the new account but I'm now stuck on the original one! I'll try and remember how to close the account if/when I come across it again! Thanks once again xx
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Post by geminii on Aug 19, 2020 15:33:50 GMT
Thanks for your help Suzanne geminii I tried to get to the new account but I'm now stuck on the original one! I'll try and remember how to close the account if/when I come across it again! Thanks once again xx You'll need to log out of the original one by following half of my instructions above, but you could easily just ignore the one you don't want to use .. Up to you x
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Post by belletinker on Aug 19, 2020 20:57:18 GMT
I had an email from suport at goodreads this eveing ( I contacted them the other day when the problem first occured) and they have managed to merge the two accounts for me, no wonder I couldn't find the new one again! Thanks again for your help I will try and not do silly things again.......
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